Welcome to our support hub! Here, we’re ready to assist you with a range of needs. Whether you have questions, encounter issues, or want to suggest new features, we’ve got you covered. Submit tickets for assistance, share feature requests to enhance your experience, make inquiries, and more. Your feedback is invaluable, and we’re here to ensure your satisfaction. Let us know how we can assist you today
Our application is compatible for both Android and IOS, as well as a support for browser version as well.
Call our customer support to find out if you are eligible for a refund.
You are able to cancel your services anytime, just let us know and we will process it immediately.
Congratulations! You are now ready to hop into the portal of the future. Please contact our support team at (972)974-4143 or send an email to info@nextportals.com
Yes, we have an App walkthrough and other video tutorials. The App walkthrough is an in-depth, interactive tutorial that guides users step-by-step through a set of actions to achieve a specific outcome. Tooltips and modal windows are used to explain and highlight what a user needs to do in order to complete their task.
We are able to provide all 3 different packages at no cost for your building (*when you join our Resident Application program) or at a very low convenient plan . Please call for more details.
The Building’s management can access the Log In page at www.nextportals.com/login and make the necessary changes any day at any time.
Call our customer support team (972)974-4143 or send an email to info@nexportals.com. Our App developers will check for any bugs and errors.
Yes! We do. We offer multiple languages for the convenience of your residents. Just head to Settings on your App and select your preferred language.
Over 20,000 happy buyers active in our community everyday.
we are still waiting for you!
